Today almost all insurance policies have a co-pay for office visits, scheduled therapies like IVs, and even some for ERs.
These co-pays are expected at the time of service. These co-pays are your responsibility.
When a hospital or clinic has to bill you for money you know you owe, like your copays, you are ultimately increasing the cost of the care provided as we have to consider the time it takes for staff to process the bills and follow the collection process.
Be proactive and help us keep the system as simple as possible. Bring your copay with you at the time of service.
CHECK YOUR POLICY
When you receive a bill from the hospital or Osborne County Medical Clinic your insurance company has already been billed and has paid whatever portion they are obligated to pay. You will likely, if you haven't already, received an explanation of benefits (EOB) from the insurance company explaining what you paid and what you might be billed for. We encourage all patients to ask questions about the charges for their care.
OCMH offers a 15% early pay discount to patients as well as a generous payment plan. A financial assistance program is also available to those who qualify. Once you receive your bill if you have any questions or would like to set up a payment plan contact the business office as soon as possible (785-346-2121). The other side of our willingness to make paying your bill as easy as possible is an aggressive collection policy.
The hospital uses collection agencies, small claims court, collections through the State of Kansas set-back program, and/or other legal action as required.
Our policy states that regular monthly payments are required to avoid collection action. We prefer to set up a payment schedule with you rather than forward your account to collection. Please call 785-346-2121 at your earliest convenience to get a schedule worked out.